Privacy Policy

GWL Publishing is committed to protecting your privacy. This statement describes how GWL Publishing collects and uses personal information about people who visit the wendylawrance.co.uk domain. The terms of this statement may change, so please check it from time to time.

If you have any queries about this privacy policy please contact GWL Publishing, Forum House, Stirling Road, Chichester, West Sussex, PO19 7DN or email web.admin@gwlpublishing.co.uk.

How do we collect information?

We obtain personal information from you when you enquire through the wendylawrance.co.uk domain about our or the author’s activities, register with the website, ask a question about the author or otherwise provide us with personal information. We may also receive information about you from third parties, for example from our service providers or from a friend who wants to tell you about the website or activities such as book signing events.

What data do we collect?

The personal information we collect might include name, date of birth, email address, postal address, telephone number and possibly credit/debit card details.

We also gather general information about the use of the website, such as which pages users visit most often and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links within emails. We may use this information to personalise the way the website is presented when users visit them, to make improvements to the website and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to the website.

How do we use this information?

We will use your personal information:

  • to provide you with the services, products or information you have requested;
  • to create an account for you if you register with us;
  • for administration purposes;

As part of this, we may analyse the personal information we collect to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information.

If you enter your contact details in the online contact or registration forms, we may use this information to contact you even if you don’t “send” or “submit” the form. We will only do this to see if we can help with any problems you might be experiencing with the form or with the website.

We may need to share your information with our service providers, associated organisations and agents for the purposes described above.

Your choices

You have a choice about whether you want to receive information about the author, the author’s books or special activities and events. We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting GWL Publishing, Forum House, Stirling Road, Chichester, West Sussex, PO19 7DN, telephone 01243 784988 or email web.admin@gwlpublishing.co.uk.

Do we use cookies?

Please refer to our cookie policy for details of how we use cookies and the type of cookies served through the web sites.

How do we protect personal information?

All of our online forms are protected by encryption. We take appropriate measures to ensure that the personal information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Will we disclose the information we collect to outside parties?

As indicated above, we may pass your information to our service providers, agents and associated organisations for the purpose of completing tasks and providing services to you. Where we use service providers we will make sure there are appropriate controls in place.

We may also need to disclose your information if required by law (for example to government bodies and law enforcement agencies) or if we have your permission to do so.

We will not sell any information about your web browsing activity.

Your consent

By providing us with your personal data, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions outside the UK if necessary for the above purposes. These countries may not provide the same level of data protection as the UK. If we do make such a transfer, we will, if appropriate, put appropriate controls in place to ensure your information is protected.

Right of access

If you have created an account with us, you can sign into your account to access and update your information.

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected. If you wish to exercise these rights, contact GWL Publishing, Forum House, Stirling Road, Chichester, West Sussex, PO19 7DN or email web.admin@gwlpublishing.co.uk.

Links

This website may include links to websites run by other organisations. GWL Publishing or the author are not responsible for the privacy practices of these other websites so you should read their privacy policies carefully.

Changes

If your personal details change, please help us to keep your information up to date by notifying us at the above address.

We may change the terms of this privacy statement from time to time. If we do so, we will post the changes here so please check from time to time. By continuing to use our websites you will be deemed to have accepted such changes.

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